Privacy Policy for Mattress Mark
Date of Last Update - July 30, 2025
This Privacy Policy describes how Mattress Mark ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website, (https://www.mattressmark.com) (the "Site").
1. Information We Collect
We collect various types of information from and about users of our Site, including:
Personal Information You Provide Directly: This includes information you provide when you:
Create an Account: Name, email address, password, phone number.
Place an Order: Name, billing address, shipping address, email address, phone number, payment information (credit card details are typically processed by a third-party payment processor and not stored directly by us).
Sign Up for Our Newsletter/Marketing: Email address.
Contact Customer Service: Name, email address, phone number, and the content of your communication.
Participate in Surveys or Quizzes: Information you voluntarily provide, such as sleeping preferences, body type, age range, etc., to help us recommend products.
Information Collected Automatically (via Cookies and Tracking Technologies): When you visit our Site, we may automatically collect certain information about your device, including:
Device Information: IP address, browser type, operating system, unique device identifiers.
Usage Information: Pages viewed, products searched for, referring/exit pages, date/time stamps, clickstream data.
Location Information: General geographic location derived from your IP address.
Cookies and Similar Technologies: We use cookies, pixel tags, and similar technologies to enhance your experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.
Information from Third Parties: We may receive information about you from third-party service providers, such as payment processors, analytics providers, and advertising networks, consistent with their privacy policies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Services:
Process and fulfill your orders, including shipping and delivery.
Manage your account and preferences.
Provide customer support and respond to your inquiries.
Facilitate product returns and warranty claims.
To Improve and Personalize Your Experience:
Analyze how users interact with our Site to enhance functionality and user experience.
Recommend products and services based on your preferences and Browse history.
Develop new products, services, features, and functionality.
For Marketing and Communication:
Send you marketing and promotional communications (if you have opted in).
Inform you about updates, special offers, and new products.
Conduct targeted advertising based on your interests.
For Security and Fraud Prevention:
Detect and prevent fraudulent transactions and other malicious activities.
Protect the security and integrity of our Site and systems.
To Comply with Legal Obligations:
Comply with applicable laws, regulations, and legal processes.
Respond to lawful requests from public authorities.
Enforce our terms and conditions.
For Business Operations:
Perform internal audits and data analysis.
Manage our business operations.
In connection with a merger, acquisition, or sale of assets.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, order fulfillment, marketing, website analytics, and customer support. These service providers have access to personal information only as needed to perform their functions and are obligated to protect its confidentiality.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
Comply with a legal obligation.
Protect and defend our rights or property.
Prevent or investigate possible wrongdoing in connection with the Service.
Protect the personal safety of users of the Service or the public.
Protect against legal liability.
With Your Consent: We may share your information with your explicit consent or at your direction.
Aggregated or De-identified Information: We may share aggregated or de-identified information that cannot reasonably be used to identify you.
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location and applicable laws (such as GDPR for EU residents and CCPA for California residents), you may have certain rights regarding your personal information, including:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification (Correction): You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure (Deletion): You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal information in certain circumstances, particularly where we process it based on legitimate interests or for direct marketing.
Right to Opt-Out of Sale/Sharing (CCPA Specific): If you are a California resident, you have the right to opt-out of the "sale" or "sharing" of your personal information. Mattress Mark does not sell your personal information in the traditional sense, but under California law, certain disclosures of data may be considered a "sale" or "sharing." To exercise this right, please click on the "Do Not Sell or Share My Personal Information" link in our website footer [or provide a specific mechanism like a web form].
Right to Non-Discrimination (CCPA Specific): We will not discriminate against you for exercising any of your CCPA rights.
Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are small data files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).
Essential Cookies: Necessary for the website to function properly.
Analytical/Performance Cookies: Help us understand how visitors interact with the website by collecting and reporting information anonymously.
Functionality Cookies: Used to remember choices you make and provide more personalized features.
Advertising/Targeting Cookies: Used to deliver more relevant advertisements to you.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
8. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
By email: mark@mattressmark.store
By visiting this page on our website: https://fixandflipmastry.myclickfunnels.com/contact-us-page?preview=true
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